Terms of Service

Effective Date: September 7, 2026

These Terms of Service (“Terms”) govern your access to and use of The Gourmet Coffee Company website and any inquiries, requests, accounts, purchases, or services initiated through it.

In these Terms, “The Gourmet Coffee Company,” “The Gourmet Coffee Co.,” “we,” “us,” and “our” refer to The Gourmet Coffee Company. “You” and “your” refer to the person or business accessing the website or using our services.

By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue your use of the website.

1. Website Purpose

Our website provides information about office coffee service, breakroom supplies, coffee products, beverage equipment, delivery, installation, maintenance, and related services.

Website content is provided for general informational purposes. Submitting an inquiry, requesting a demonstration, requesting a quote, or adding an item to a cart does not guarantee product availability, pricing, service eligibility, or acceptance of an order.

2. Eligibility and Business Use

You must be at least 18 years old and legally capable of entering into a binding agreement to use services offered through this website.

If you use the website on behalf of a company or other organization, you represent that you have the authority to accept these Terms on that organization’s behalf.

3. Requests for Demonstrations and Quotes

You may use the website to request a product demonstration, service consultation, equipment information, or quote.

A submitted request:

Is not a confirmed appointment or service agreement
Does not guarantee that a requested product or service is available
Does not create an obligation for us to provide products or services
May require additional information and eligibility verification
Remains subject to service-area, scheduling, equipment, and inventory availability

A demonstration or appointment is confirmed only after you receive confirmation from an authorized representative of The Gourmet Coffee Company.

4. Quotes and Service Agreements

Prices displayed or described on the website are subject to change and may not include delivery, installation, equipment, supplies, taxes, service charges, or other applicable costs.

Any formal quote, proposal, order confirmation, rental agreement, equipment agreement, or service contract provided to you may contain additional terms. If a conflict exists between these website Terms and a signed agreement, the signed agreement will control concerning the applicable products or services.

Quotes are valid only for the period stated in the applicable proposal or quotation.

5. Orders and Payments

If products or services are available for purchase through the website, you agree to provide current, complete, and accurate billing, delivery, and account information.

We reserve the right to:

Accept, reject, limit, or cancel an order
Correct pricing, description, or availability errors
Require additional verification before processing an order
Limit product quantities
Refuse service where fraud, unauthorized activity, or misuse is suspected

Applicable taxes, delivery fees, installation fees, service charges, and other costs may be added to your total where required.

Payment terms will be displayed during checkout or included in the applicable invoice, quote, or service agreement.

6. Product and Equipment Information

We make reasonable efforts to present accurate product descriptions, specifications, photographs, pricing, and availability. However:

Product colors and appearances may vary by screen or device
Packaging and specifications may change
Images may be representative and not show the exact product delivered
Product and equipment availability may change without notice
Typographical and technical errors may occur

We may correct errors and update website content at any time without prior notice.

Equipment selection, installation, maintenance, usage responsibilities, and replacement terms may be governed by a separate written agreement.

7. Delivery, Installation, and Service

Delivery and installation are subject to location, scheduling, product availability, site accessibility, and any applicable service agreement.

You are responsible for:

Providing accurate delivery and service information
Providing safe and reasonable access to the service location
Ensuring that the location has appropriate electrical, plumbing, drainage, ventilation, and space requirements where applicable
Informing us of relevant building rules, loading restrictions, access requirements, or hazards
Obtaining required approvals from a property owner, landlord, or building manager

Estimated delivery or installation dates are not guaranteed unless expressly confirmed in writing.

We are not responsible for delays caused by events outside our reasonable control, including weather, transportation interruptions, supplier delays, labor disruptions, building restrictions, emergencies, or governmental actions.

8. Customer Accounts

Certain website features may require a customer account or sign-in credentials.

You are responsible for:

Maintaining the confidentiality of your username and password
Providing accurate account information
Restricting unauthorized access to your account
Notifying us promptly if you suspect unauthorized activity

You are responsible for activity conducted through your account unless prohibited by law.

We may suspend or terminate an account if we reasonably believe it is being used fraudulently, unlawfully, or in violation of these Terms.

9. Acceptable Website Use

You agree not to:

Use the website for an unlawful or fraudulent purpose
Attempt to gain unauthorized access to the website, accounts, servers, or systems
Introduce viruses, malware, malicious code, or other harmful technology
Interfere with website security or functionality
Scrape, copy, harvest, or extract website data through automated means without permission
Impersonate another person or misrepresent your identity
Submit false, misleading, abusive, or unlawful information
Use website content in a way that infringes intellectual-property or privacy rights
Use the website to send spam or unsolicited communications

We may restrict or block website access when we reasonably believe these Terms have been violated.

10. Intellectual Property

Unless otherwise indicated, the website and its contents—including text, graphics, photographs, logos, branding, layouts, icons, videos, product presentations, and software—are owned by or licensed to The Gourmet Coffee Company and are protected by applicable intellectual-property laws.

You may view and print reasonable portions of the website for personal or internal business evaluation. You may not copy, reproduce, modify, publish, distribute, sell, license, or commercially exploit website content without prior written authorization.

Third-party product names, trademarks, and logos belong to their respective owners. Their appearance on the website does not transfer any ownership rights.

11. Communications

When you submit your telephone number or email address, you authorize us to contact you regarding your inquiry, account, requested demonstration, quote, order, delivery, equipment, or services.

Where permitted by law and with any required consent, we may also send promotional communications. You may opt out of promotional emails using the unsubscribe instructions included in the message.

Opting out of marketing communications will not prevent us from sending necessary account, order, delivery, or service communications.

12. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using the website, you acknowledge that you have reviewed the Privacy Policy.

13. Third-Party Links and Services

The website may contain links to third-party websites, customer platforms, payment processors, social media services, manufacturers, or other external resources.

We do not control and are not responsible for the content, security, availability, products, services, or privacy practices of third parties. Your use of a third-party service is governed by that party’s own terms and policies.

14. Website Availability

We aim to maintain a secure and functional website, but we do not guarantee uninterrupted or error-free access.

We may modify, suspend, restrict, or discontinue any part of the website without notice. We are not responsible for temporary unavailability caused by maintenance, hosting issues, technical failures, cyberattacks, or circumstances outside our reasonable control.

15. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

We do not make warranties that:

The website will always be available, secure, or error-free
Website information will always be complete, current, or accurate
Products or services displayed online will always be available
Website defects will be immediately corrected
The website will be free from viruses or harmful components

Specific warranties relating to products, equipment, installation, or services will apply only when expressly included in a written agreement or provided by the applicable manufacturer.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by applicable law, The Gourmet Coffee Company and its owners, employees, representatives, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of or inability to use the website.

This includes, without limitation, loss of profits, revenue, data, business opportunity, or goodwill.

Nothing in these Terms limits liability where doing so would be prohibited by law. Additional liability terms may apply under a separate signed service, equipment, or purchase agreement.

17. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless The Gourmet Coffee Company and its owners, employees, representatives, and service providers from claims, damages, liabilities, losses, and expenses arising from:

Your unlawful or unauthorized use of the website
Your violation of these Terms
Information or content you submit
Your infringement of another party’s rights

This provision does not apply to the extent a claim was caused by our unlawful conduct or where indemnification is prohibited by law.

18. Termination

We may suspend or terminate access to the website or a customer account when we reasonably believe that a user:

Violated these Terms
Engaged in fraud or unlawful activity
Created a security risk
Misused the website or customer account
Failed to meet obligations under an applicable agreement

Provisions that by their nature should survive termination will remain in effect, including intellectual-property, disclaimers, limitations of liability, indemnification, and governing-law provisions.

19. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Subject to any dispute-resolution terms contained in a separate signed agreement, disputes relating to these Terms or the website will be brought in an appropriate state or federal court located in Miami-Dade County, Florida. You consent to the jurisdiction of those courts.

20. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in effect.

21. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce it later. A waiver is effective only when made in writing by an authorized representative.

22. Entire Agreement

These Terms and our Privacy Policy constitute the agreement governing your use of this website.

Separate quotes, invoices, proposals, purchase orders, equipment agreements, and service contracts may contain additional terms governing specific transactions.

23. Changes to These Terms

We may update these Terms periodically to reflect changes to our website, services, business practices, or legal requirements.

The revised effective date will be posted at the top of this page. Your continued use of the website after updated Terms are published constitutes acceptance of the revised Terms.

24. Contact Us

If you have questions about these Terms, please contact:

The Gourmet Coffee Company
999 NW 159th Drive
Miami Gardens, FL 33169

Email: info@thegourmetcoffeeco.com
Phone: 305-698-0990
Broward: 954-486-4339